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We offer high-quality hand-painted oil paintings and Giclee prints. Please do contact us for any custom orders. We guarantee the quality!


Listed Size Convention: Width x Height. Sometimes
we need to resize and crop the image to print for different sizes. We guarantee the best result. If your requested size is not listed, please feel free to contact us for a custom order.
Craft: Giclee Printing, colors retain more than 70 years without fading
Condition: Brand new, High quality
Shipping: Rolled up in a paper tube. Worldwide Free Shipping
Medium: Giclee print on canvas
Delivery: Ship out within 5 days.
Frame/Stretch:
Unframed / Unstretched, *safe for shipping please find a local
framer
to frame
Shipper: We use China Post Air Mail, AliExpress Standard Shipping or ePacket as the shipper.
It usually takes about 15-30 days to the USA, Canada, Europe and Australia. For Russia, Brazil, and other South American countries, it will take about 20-40 days.

You can easily find frames of these sizes in the market. We offer the same-size prints which will fit these frames very well, make the life easier!

– Shipping & Handling –

When will you ship out the print after I make payment?
If the print is in stock, we will ship it out in 1-3 days. If it is not in stock, we will ship it out in 3-5 days. For wholesale large orders, it will take longer.
What about the packing and delivery?
Your print will be wrapped in light plastic, rolled up and then placed in a very durable shipping tube for protection. We use China Post Air Mail, AliExpress Standard Shipping or ePacket as the shipper. It usually takes about 15-30 days to the USA, Canada, Europe and Australia. For Russia, Brazil, and other South American countries, it will take about 20-40 days. We also offer fast shipping by DHL, UPS, EMS and etc. It will arrive in 3-7 days to most countries. Please contact us for the shipping cost.
Are there any international import duties or taxes?
Our international shipping is free, but this does not include applicable import duties or taxes that are due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment. The good news is, the vast majority of our customers do not have to pay any such charges, with the exceptions being those in Italy (occasionally) and in Australia, where some have to pay a quarantine inspection charge.
What happens if the print is damaged when I receive it? Or if the print goes missing before it reaches me?
The short answer is, we’ll take care of it. When packages are delivered damaged we’ll need you to inform the courier at your end, so they can process the complaint. But, as far as your print is concerned, if it was damaged beyond repair or lost in transit (both rare occurrences, thankfully), we’d immediately dispatch a replacement (or print a new one for you if it was not one we had in stock).
Is shipping free? Do you ship to Canada/UK/Saudi Arabia etc.?
Shipping for normal orders is free, and there is no restriction on countries. However, we have different options available for wholesale customers, who may wish to buy in bulk.
Phone Number: For a prompt shipping and delivery, please provide your daytime phone number along with your payment for courier’s delivery purpose.
Customs Delay: We have no control over customs inspection delay. Sometimes the package will be returned to us(very rare case) due to some reasons, please be patient to communicate with us if this is the case.
– Return Policy –
As per our guarantee, we’ll refund your money. First, you need to contact us and tell us you wish to return the print. We’ll give you the right address and you can mail the package to us, with your order number or name printed clearly on the outside of the package. As soon as we receive it, we’ll process the refund.
A note prints that are damaged before being returned to us – we gladly accept any returns that follow the above return guidelines. However, art products are very delicate, meaning you need to take measures to ensure the items are returned undamaged. If we do receive a damaged item as a return and we are unable to re-enter the item into our inventory, then we can offer you the option of the following remedies:
1) We can return the item(s) to you at no further charge.
2) We can refund you 50% of the purchase price of the item(s).
– Feedback –
Positive feedback is of great importance to us. We do our best to supply the high-quality oil paintings/prints. If there is any problem with your order, please make sure to contact us at your earliest time. We believe that we can give you a satisfied solution through our efforts.
If you make a happy purchase with us, please rate us five stars and leave a nice comment. Thank you very much!

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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-25 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-3 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of kalos gifts (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://kalosgifts.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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